How To Manage A Sales Team
To effectively manage a sales team, you need to adopt various leadership styles. You should have the skills required in sales management so that you can lead your team in achieving their target.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. Sometimes, you and your team should be held accountable for actions and statement.
New managers often make a few mistakes. You should acknowledge that you sometimes go wrong and admit that to your team. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
Giving regular instructions to the team members is one mistake that managers of a sales team do especially if one was a sales person. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Rather, creating a sales team, you will be cloning yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. You should have a team that has different solutions to the same problem. To effectively manage your sales team, you can use some styles. Each style should be used at its right time and place.
Consultative approach is one of the approaches you can use when faced with a challenge. Ask your team. Do no tell them. See what they think about the situation, account or customer. Ask your team how they want to solve the problem they are facing and how you can help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.